Who do You Think is Analyst, Manager

or Support Team of the Year?

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HDI provides industry resources to more than 7500 world-wide members. Including a members' toolbox, forums,  e-newsletters, and networking opportunities at local chapters. Members can immediately download white papers, focus books, and metrics guides.

Certification and training for help desk, support center, and service desk professionals.  Available at a location near you, onsite, and online, HDI courses cover all levels of experience.  HDI also provides the HDI Support Center Maturity Assessment and HDI Support Center Certification.

This calendar lists public training courses within the United States and Canada. Can’t find a public course in your area?  Request it!  We can bring our training to your company.  Request an onsite. HDI provides world-wide training via our global partners.